IMPORTANT: Please read information below to assist you in completing your nomination online.
Welcome to the 2017 Simply the Best Customer Service Awards online nomination form.
The Simply the Best Customer Service Awards are run by the NSW Department of Family and Community Services (FACS).
FACS employees are committed to providing outstanding client service. The Simply the Best Awards celebrate the outstanding contributions that FACS employees make to reducing disadvantage in NSW.
Award nominations open on Thursday 1 June 2017 at 9.00am and close on Friday 28 July 2016 at 5.00pm.
For more information on the Simply the Best Awards, visit the FACS website.
There are five 2016 Simply the Best award categories:
To learn more about the Simply the Best Award categories read the Award guidelines (PDF).
To submit a nomination, you must first register on SmartyGrants. Once you have registered, you will be able to login and fill out the nomination form.
You can only make one nomination at a time. If you want to make a nomination in more than one category, you must submit each nomination separately.
For more help on how to make a nomination the Help Guide, or check out the Frequently Asked Questions (FAQ's).
For any other questions about the Awards please email the Simply the Best Team and quote your application number.
On every screen (page of the form) you will find a Form Navigation contents box, this links directly to every page of the application. Click the link to jump directly to the page you want.
You can also click 'next page' or 'previous page' on the top or bottom of each page to move forward or backward through the application.
If you wish to leave a partially completed application, press 'save' and log out. When you log back in and click on the 'My Submissions' link at the top of the screen, you will find a list of any applications you have started or submitted. You can reopen your draft application and start where you left off.
You can also download any application, whether draft or completed, as a PDF. Click on the 'Download' button located at the bottom of the last page of the application form.
You will find a Review and Submit button at the bottom of the Navigation Panel. You need to review your application before you can submit it.
Once you have reviewed your application you can submit it by clicking on 'Submit' at the top of the screen or on the navigation panel. You will not be able to submit your application until all the compulsory questions are completed.
Once you have submitted your application, no further editing or uploading of support materials is possible.
When you submit your application, you will receive an automated confirmation email with a copy of your submitted application attached. This will be sent to the email you used to register.
If you do not receive a confirmation of submission email then you should presume that your submission has NOT been submitted.
A number of people can work on an application using the same log in details as long as only one person is working at a time. Ensure you save as you go.
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